Privacy Policy
Data Controller
VoltRescue
Email: voltrescue1@gmail.com
Collected Personal Data
Full name-Email address-Phone number-Vehicle registration details-
Location information-Payment details-Booking & service history-
Customer feedback.
Purpose of collecting data
To confirm and manage your bookings
To dispatch EV support services to your location
To send service updates, confirmations and delays
To process payments and issue receipts
To improve our services and communication
To send occasional promotional emails if you've opted in.
Sharing Your Data
Your data may be shared only with:
Trusted service partners (eg, payment processors, bookings platforms)
Dispatch Technicians (To complete your service request)
Legal authorities if required by law
We do not sell your data to third parties.
How Long We Keep Your Data
We retain your data only for as long as necessary to fulfil our
service and legal obligation, typically for up to 6 years for financial and tax purposes.
Your Rights
You have the right: Access your personal data
Correct or update inaccurate information, Request deletion of your data
Withdraw consent for marketing at any time, Lodge a complaint with the ICO (information commissioners office)
Security Measures
We take appropriate technical and organizational measures to protect your personal information
against unauthorized access, accidental loss, or destruction.
Contact
For any questions or concerns about your personal data contact:
VoltRescue Privacy officer
Email: VoltRescue@gmail.com
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