Privacy Police 

Privacy Policy – VoltRescue Group

VoltRescue Group is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect
We may collect and process the following data:

Personal details such as your name, phone number, email address, and service address when you submit an enquiry or request our services

Technical data including IP address, browser type, and website usage data

Information provided through contact forms, bookings, or direct communication with our team

How We Use Your Information
We use your information to:

Respond to enquiries and provide our services

Schedule installations, callouts, and consultations

Improve our website, services, and customer experience

Send important updates relating to your booking or service

Comply with legal and regulatory obligations

We will never sell, rent, or trade your personal information to third parties.

Sharing Your Information
We may share your data with trusted third parties only where necessary, including:

Service partners and suppliers involved in delivering our services

Payment processors and IT service providers

Legal or regulatory authorities where required

All third parties are required to respect the security of your data and process it in accordance with the law.

Data Security
We take appropriate measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Our systems and processes are designed to keep your information secure at all times.

Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Your Rights
You have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data where applicable

Object to or restrict processing of your data

Withdraw consent at any time

To exercise your rights, please contact us using the details below.

Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.

Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
VoltRescue Group
Email: [your email address]
Phone: [your phone number]

Policy Updates
We may update this policy from time to time. Any changes will be posted on this page, and we recommend reviewing it regularly.

By using our website, you agree to the terms of this Privacy Policy.